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PORTAL USERS

All Users, Basic User, Office Manager, Call Center Supervisor, Call Center Agent - Articles Include v41 New Features

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TROUBLESHOOTING

Hardware: Phones, Switches, Routers, Firewall Ports / Software: SimplicityWeb, Firewall, Developer Tools, SimplicityGo Mobile App

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PHONES - USER GUIDES & VIDEOS

Polycom, Yealink, SimplicityWeb (softphones), SimplicityGo, Cell Phone Updates (mobile phones), Equipment

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INTEGRATED FEATURES

SimplicityLink, Simplicity VFax (Fax2Mail), Wireless Backup, Teams, Simplicity VFax (FaxBack), STIR/SHAKEN, Voicemail Notify, Simplicity SMSPlus

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TELECOM FAQ, GLOSSARY OF TERMS & ANNOUNCEMENTS

Answers for frequently asked questions, Telecom Definitions, Simplicity VoIP & COVID, NEW Simplicity Remote Working Resources webpage information

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SIMPLICITY BILLCENTER

Everything about how to access and utilize your unique online billing and payment portal

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