STIR/SHAKEN should take care of most robocalls, but what do you do when there are specific numbers/callers you would like to allow/block?
Allow/Block a Number Companywide:
If you need to allow/block a number(s) companywide, please give us a call/contact us at Simplicity and we will put a hard stop/allowance on the number(s) for your whole organization.
Allow/Block a Number on a User's Behalf:
If you would like to allow/block a number(s) for a user-
- Log into the Simplicity portal
- Click on the Users tab on the Domain level
- Select the User
- Click on the Answering Rules tab
- Click the Allow/Block button the upper right hand corner
- Enter the number(s) you wish to Allow/Block
- Click the Done button to save
Allow/Block Numbers as a User:
If you would like to allow/block a number(s) as an individual user-
- Log into the Simplicity portal
- Click on your Answering Rules tab
- Click the Allow/Block button in the upper right hand corner
- Enter the number(s) you wish to Allow/Block
- Click the Done button to save
