Simplicity VoIP Knowledge Base
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Basic User
PORTAL USERS
All Portal Users
Basic User
Office Manager
Call Center Supervisor
v42 New Features & Enhancements
TROUBLESHOOTING
Hardware: Phones
Software: SimplicityWeb (softphone)
Software: Firewall
Software: SimplicityGo (mobile phone)
Hardware: Firewall
Network Connectivity
General Hardware
Contact Client Services
PHONES - USER GUIDES & VIDEOS
Polycom
Yealink
SimplicityWeb (softphone)
SimplicityGo Pro (mobile phones)
Keypad
Headsets
SimplicityGo (mobile phones)
INTEGRATED FEATURES
SimplicityLink
Wireless Backup
Teams Integration
Simplicity VFax (FaxBack)
STIR/SHAKEN
Voicemail Notify
Simplicity SMSPlus
SMS (Basic Texting)
TELECOM FAQ, GLOSSARY OF TERMS & ANNOUNCEMENTS
Answers to FAQ
Definitions of Telecom Words & Acronyms
Simplicity VoIP News
Returning to the Office - Simplicity VoIP is Here to Help
SIMPLICITY BILLCENTER
Fees & Taxes
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Simplicity VoIP Knowledge Base
PORTAL USERS
Basic User
PORTAL USERS
All Portal Users
Basic User
Office Manager
Call Center Supervisor
v42 New Features & Enhancements
TROUBLESHOOTING
Hardware: Phones
Software: SimplicityWeb (softphone)
Software: Firewall
Software: SimplicityGo (mobile phone)
Hardware: Firewall
Network Connectivity
General Hardware
Contact Client Services
PHONES - USER GUIDES & VIDEOS
Polycom
Yealink
SimplicityWeb (softphone)
SimplicityGo Pro (mobile phones)
Keypad
Headsets
SimplicityGo (mobile phones)
INTEGRATED FEATURES
SimplicityLink
Wireless Backup
Teams Integration
Simplicity VFax (FaxBack)
STIR/SHAKEN
Voicemail Notify
Simplicity SMSPlus
SMS (Basic Texting)
TELECOM FAQ, GLOSSARY OF TERMS & ANNOUNCEMENTS
Answers to FAQ
Definitions of Telecom Words & Acronyms
Simplicity VoIP News
Returning to the Office - Simplicity VoIP is Here to Help
SIMPLICITY BILLCENTER
Fees & Taxes
Portal Basic User Messages Tab - Settings - Video
Topics Covered: Voicemail, Greetings, Recorded Name Used in the Company Directory, Email Notifications, Voicemail Inbox Options
