Simplicity VoIP Support for Coronavirus - COVID-19, Preparation

Simplicity's proactive preparation plan will provide business continuity and support for our clients.

As we watch rapid developments and news about proactive preparation should the Coronavirus (COVID-19) dictate community closures or disruptions to normal activities, we wanted to share, at Simplicity VoIP, we have developed an internal, operational plan to provide business continuity and uninterrupted support for our clients.

As part of that planning, we are utilizing our phone system and technology to support our employees with remote access. 

In order to help you, please be aware there are several tools built into Simplicity’s VoIP platform immediately at your disposal. These include:

Standard Features:

  1. SimplicityGo Mobile app for Android and IOS devices 
  2. SimplicityWeb a soft phone application that allows your computer to be used as a phone –  
    SimplicityWeb Phone User Guide Download
  3. Conference Call Bridging*  Click Here for information
  4. Auto-attendant updates

Enhanced Feature:

  1. Video Conferencing*  Click Here for information

    *Add-on product – fees apply

We are here to assist you in planning. Whether it is prepping for auto-attendant configurations or installing and testing soft phone and mobile app access, please know you can incorporate us into your emergency preparedness process.

For your support - please call us directly at 804-412-7283 or reach out to us at clientservices@simplicityvoip.net  (monitored M-F, 8 am – 5 pm EST).

Sincerely,

Ben Humphreys

Simplicity VoIP, President & CEO