Software: SimplicityGo (mobile phone)
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      1. Simplicity VoIP Knowledge Base
      2. TROUBLESHOOTING
      3. Software: SimplicityGo (mobile phone)

      Troubleshooting: SimplicityGo Mobile App Password Reset

      Topics Include: SimplicityGo Login Logout, SimplicityGo Issues After a Password Change

      • Open the SimplicityGo mobile app
      • Navigate to the menu bar (three lines) in the lower right corner of the app



      • Click the Log Out button



      • Enter your new portal credentials to log in

      • If you're unable to log out or access the mobile app after a password change please uninstall and reinstall the SimplicityGo app and enter your user name and new password.