- Simplicity VoIP Knowledge Base
- PORTAL USERS
- v42 New Features & Enhancements
v42 Cradle to Grave Flyer
The Cradle to Grave feature outlines call transitions in a simple, easy-to-understand linear view. This data displays the multiple call legs, time stamps, and functions (e.g., hold, call park, call transfer), along with inbound and outbound phone numbers or extensions. This tool empowers phone system administrators to troubleshoot, report, and identify call concerns.