What is Voicemail Notify?

Voicemail Notify is a service that generates a phone call from an enabled extension to a predefined call list indicating there is a new voicemail message.

Call lists can contain multiple phone numbers with set criteria including priority and scheduling.

Voicemail Notify is set to ring a call list until the call is acknowledged. A status email is sent indicating "good" if answered or "fail" if not acknowledged after completing a set ring group.
The status email notification is sent to a designated manager/contact(s).

Requirements:

• Dedicated extension on Simplicity VoIP platform
• Voicemail Notify enabled (under user extension)
• Call recording enabled (under user extension)
• Time Frames set
• Auto Attendants set with recorded messges (based on client scripts)
• Call forward numbers entered for the person(s) to receive Voicemail Notify alerts
• Emails for person(s) to receive status email notifications
• iOS or Android phone with downloaded SimplicityGo app (flip phones not compatible)